3jlp Casino Privacy Policy

1. Introduction

3jlp Casino ("3jlp," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the 3jlp platform at 3jlp.app (the "Platform"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information in connection with your use of the Platform.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable regulations issued by the National Privacy Commission (NPC) of the Philippines and PAGCOR.

By registering an account on 3jlp or using any part of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, please do not use the Platform.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.

2. Personal Data We Collect

3jlp Casino collects the following categories of personal data from players and Platform visitors:

We collect only the personal data that is necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal information (such as health data or political opinions) unless specifically required by law or with your explicit consent.

3. How We Collect Your Data

3jlp Casino collects your personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access and use the Platform, including through cookies, web beacons, and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment data from payment processors such as GCash, Maya, and banking partners.
• Publicly Available Sources: In limited circumstances, we may supplement your data with information from publicly available sources for fraud prevention or compliance purposes.

4. How We Use Your Personal Data

3jlp Casino uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 3jlp player account, including verifying your identity and age (21+ requirement).
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the 3jlp Platform.
• Legal & Regulatory Compliance: To comply with our obligations under Philippine law, including the Data Privacy Act, PAGCOR regulations, and Anti-Money Laundering Act (AMLA). This includes KYC verification, transaction monitoring, and reporting obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other security threats.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion orders, and provide responsible gaming tools and interventions.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Communications: To send you account-related notifications, security alerts, and (where you have opted in) promotional communications about 3jlp offers and updates.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the 3jlp Platform.
• Personalization: To tailor your gaming experience, including game recommendations and relevant promotional offers, based on your preferences and activity.

5. Legal Basis for Processing

3jlp Casino processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms & Conditions), including providing Platform access, processing payments, and managing your account.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including KYC/AML obligations, PAGCOR licensing requirements, and tax reporting.
• Legitimate Interests: Processing is necessary for 3jlp's legitimate interests, including fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your explicit consent, which you may withdraw at any time.

6. Data Sharing & Disclosure

3jlp Casino does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only as necessary and in accordance with this Privacy Policy:

• Payment Processors: GCash, Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals.
• KYC & Compliance Providers: Identity verification and AML screening service providers who assist us in meeting our regulatory obligations.
• Game Providers: Licensed third-party game suppliers who provide the games available on the 3jlp Platform. These providers may receive limited technical data necessary to deliver their games.
• IT & Security Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where required by law or regulatory obligation.
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors where necessary for legal proceedings, compliance audits, or dispute resolution.

All third parties with whom 3jlp shares personal data are required to handle your data in accordance with applicable privacy laws and our data processing standards. We do not authorize third parties to use your data for their own marketing purposes.

7. Data Retention

3jlp Casino retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, and compliance obligations. Specific retention periods include:

• Account Data: Retained for the duration of your active account and for a minimum of 5 years after account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Transaction Records: Retained for a minimum of 5 years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Retained for a minimum of 5 years after the end of the business relationship.
• Support Communications: Retained for up to 3 years from the date of the communication, or longer if relevant to an ongoing dispute or legal proceeding.
• Marketing Preferences: Retained until you withdraw your consent or request deletion, subject to legal retention requirements.

When personal data is no longer required, 3jlp will securely delete or anonymize it in accordance with our data disposal procedures.

8. Cookies & Tracking Technologies

3jlp Casino uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze Platform usage.

We use the following types of cookies:

• Essential Cookies: Necessary for the Platform to function correctly. These cannot be disabled without affecting core functionality (e.g., session management, login authentication).
• Analytics Cookies: Help us understand how players use the Platform, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymized.
• Functional Cookies: Remember your preferences (e.g., language settings, game preferences) to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content. These are only activated with your explicit consent.

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the 3jlp Platform. For more information on managing cookies, refer to your browser's help documentation.

9. Data Security

3jlp Casino implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 3jlp Platform is encrypted using industry-standard SSL/TLS protocols.
• Secure Data Storage: Personal and financial data is stored in encrypted databases with strict access controls, accessible only to authorized personnel on a need-to-know basis.
• Two-Factor Authentication (2FA): Available for player accounts to provide an additional layer of security beyond your password.
• Regular Security Audits: 3jlp conducts regular penetration testing and security audits to identify and address vulnerabilities.
• Fraud Monitoring: Automated systems continuously monitor transactions and account activity for signs of fraud or unauthorized access.
• Staff Training: All 3jlp personnel who handle personal data receive regular training on data protection obligations and security best practices.

While 3jlp takes all reasonable steps to protect your data, no method of transmission over the internet is completely secure. In the event of a data breach that poses a risk to your rights and freedoms, 3jlp will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act's breach notification requirements.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 3jlp Casino:

• Right to Be Informed: You have the right to know what personal data 3jlp collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right to Access: You may request a copy of the personal data 3jlp holds about you at any time.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request that your personal data be provided to you in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within 15 business days. Note that certain rights may be limited where processing is required for legal compliance or fraud prevention purposes.

11. Children's Privacy

The 3jlp Casino Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If 3jlp discovers that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and report the incident as required by applicable regulations. If you believe a minor has registered on the 3jlp Platform, please contact us immediately at [email protected].

12. Third-Party Links

The 3jlp Platform may contain references to third-party services (such as payment providers). This Privacy Policy applies solely to data collected and processed by 3jlp Casino. Third-party services have their own privacy policies, and 3jlp is not responsible for the data practices of any third party.

We encourage you to review the privacy policies of any third-party services you use in connection with your 3jlp account, particularly your chosen payment provider (e.g., GCash, Maya, or your bank).

13. Updates to This Privacy Policy

3jlp Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. We encourage you to review this page periodically. Your continued use of the 3jlp Platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 3jlp Casino, please contact our Data Protection Officer:

• Privacy & Data Protection: [email protected]
• General Support (24/7): [email protected]
• Legal & Compliance: [email protected]

All email addresses above are displayed as plain text for informational purposes only. Our Data Protection Officer will acknowledge your request within 3 business days and provide a full response within 15 business days.

You also have the right to escalate unresolved privacy concerns to the National Privacy Commission of the Philippines at [email protected] (displayed for reference only).